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Q01: Do I need a Motorcycle license to operate GreenEmotor?
Q02: Do I need Motorcycle insurance to operate GreenEmotor?
Q03: Do I need to wear a helmet to operate GreenEmotor?
Q04: Do I need to register my GreenEmotor?
Q05: How do I obtain a GreenEmotor electric motorcycle license plate?
Q06: What type of fuel does GreenEmotor electric motorcycle use?
Q07: Does GreenEmotor require a smog check or emission test?
Q08: Is GreenEmotor very noisy like gasoline-powered scooter?
Q09: What is the typical electricity costs for charging my GreenEmotor?
Q10: Where can I get a GreenEmotor?
Q11: How much maintenance does GreenEmotor need?
Q12: What regular maintenance should I perform?
Q13: Who do I contact if I have a problem that is not covered in my warranty?
Q14: What is the life expectancy of my battery?
Q15: How long does it take to recharge the battery?
Q16: What do I need to do to maintain the brakes?
Q17: Does the motor need any maintenance?
Q18: How often do the tires need to be changed?
Q19: GreenEmotor Electric Motorcycle looks similar to the mopeds I see on the street, what's the difference?
Q20: How fast can the GreenEmotor go? Can I drive it on the freeway?
Q21: What happens if I don't like the vehicle I just purchased?
Q22: What happens if the vehicle I received is defective in any way?
Q23: What happens if the vehicle breaks?
Q01:Do I need a Motorcycle license (M1) to operate GreenEmotor?
Current California law starting from 2006 requires the rider to have a moped license (M2). Some states require riders to be at least 16 and have a valid driver’s license.
Call your local police department or DMV for more information, or check out http://moped2.org/mlaws.htm
Q02:Do I need Motorcycle insurance to operate GreenEmotor?
Current California law requires insurance for all motor vehicles.
GreenEmotor strongly recommends the user to purchase insurance to safeguard against unforeseen accidents.
Q03:Do I need to wear a helmet to operate GreenEmotor?
Yes. It will vary from state to state but the current California law requires the driver to wear a helmet when operating GreenEmotor electric motorcycle.
Q04:Do I need to register my GreenEmotor?
It will vary from state to state, but in general to register your GreenEmotor Electric Motorcycle, you’ll most likely need:
• The Certificate of Origin (GreenEmotor will provide)
• The invoice/bill of sale
• Proof of insurance (not required in California)
Q05:How do I obtain a GreenEmotor Electric Motorcycle license plate?
Current California law requires you to complete form REG 230 and a one-time registration fee.
The form REG230 can be downloaded from the web site: http://www.dmv.ca.gov/forms/formsreg_alpha.htm
Q06:What type of fuel does GreenEmotor Electric Motorcycle use?
NONE. The great thing about GEM is that it is powered entirely by electricity. You can avoid long lines at the gas pump as well as high gasoline prices.
Q07:Does GreenEmotor require a smog check or emission test?
No. GreenEmotor electric motorcycle does not have an exhaust pipe to emit fumes. It is powered entirely by electricity.
Q08:Is GreenEmotor very noisy like gasoline-powered scooter?
No. GreenEmotor Electric Motorcycle is very quiet. It is powered by a brushless DC motor.
Q09:What is the typical electricity costs for charging my GreenEmotor?
It depends on the electricity cost in your local state. In general the residential electricity costs range from 6 to 8 cents per KWH (1000 watts hour). It is about 12 cents to fully charge the battery of a 1600W E-Cruiser. GreenEmotor electric motorcycle can run about 50 miles on level ground per charge. In other words, the 3 dollars a gallon you typically spend on gasoline is equivalent to 1350 miles spent on 3 dollars of electricity.
Q10:Where can I get a GreenEmotor?
Please check our web site to find a distributor near you or purchase directly from our online store.
Q11:How much maintenance does GreenEmotor need?
GreenEmotor motorcycle is simple and efficient vehicle that requires very little maintenance. No yearly oil change or tune-up. The brushless electric motor does not require maintenance and carries a one year warranty. As long as it is cared for, it has many years of good use.
Q12:What regular maintenance should I perform?
We recommend a quick visual and mechanical check before each ride. A safety inspection chart is located in your Owner’s Manual.
Q13:Who do I contact if I have a problem that is not covered in my warranty?
We recommend you contact the closest GEM authorized retailer for assistance.
Q14:What is the life expectancy of my battery?
If the battery is properly charged in the upright position, you should expect up to 500 charges.
Q15:How long does it take to recharge the battery?
The battery will take 4 hours to charge 80% of the capacity and 6 hours to fully charge the battery.
Q16:What do I need to do to maintain the brakes?
Virtually nothing. A periodic inspection of the brake cable and brake pads are all it takes.
Q17:Does the motor need any maintenance?
No, the motor is a maintenance free brushless DC motor.
Q18:How often do the tires need to be changed?
The tires need to be changed when the tread is significantly worn.
Q19:GreenEmotor electric motorcycle looks similar to the mopeds I see on the street, what’s the difference?
Since GEM runs entirely on electricity, it is the more socially conscious alternative to the often times noisy gas guzzling mopeds. Also, the GEM Electric Motorcycle is extremely quiet; it will not cause a disturbance to local neighbors and establishments.
Q20:How fast can the GreenEmotor go? Can I drive it on the freeway?
GEM is recommended for general local use; it can go up to 30 MPH. This vehicle is a great alternative to a car, especially for those quick runs to the grocery store, getting through large college/industrial campuses, or just a leisure ride through the neighborhood. No more fighting for parking spaces or dealing with bumper-to-bumper traffic!
Q21:What happens if I don't like the vehicle I just purchased?
We accept returns on unused products for up to 30 days after you receive the electric vehicle. If you would like to return your vehicle, please notify us in writing. A representative will e-mail you a Return Material Authorization number and return instructions within 24-48 business hours. NOTE: You must pay for return shipping and a 30% restocking fee on all returned products. All unauthorized or used returns are subject to a 50% restocking fee. Damaged returns will be evaluated when received by us and a discount applied accordingly.
Q22:What happens if the vehicle I received is defective in any way?
All our vehicles are inspected before shipping. The inspection is very detailed and we make sure the vehicle is in good working condition. All vehicles leave our warehouse in perfect condition. If they are not in perfect condition they will not be shipped. However, if your vehicle arrives damaged inside the box, please contact us to report the damage within 3 days of receiving the vehicle. Beyond those first 3 days every vehicle purchased on our website carries a limited manufacturer^(1)s warranty which can be used to replace covered parts. However, you must register your motor powered vehicle within 10 days of receiving it; otherwise, the warranties are NULL and VOID. If on the other hand the vehicle was damaged as a result of improper handling by the freight people, it will be covered under the freight people^(1)s insurance policy or by insurance policy ordered by you when you purchase to cover potential shipping damage. We always advise buyers to include an insurance policy with the cost of freight. It is not that expensive and provides security.
Q23:What happens if the vehicle breaks?
Every vehicle purchased on our website carries a limited manufacturer^(1)s warranty. If your vehicle breaks while it is under warranty, please contact us to have it repaired or replaced according to the terms of the manufacturer^(1)s warranty. If your vehicle breaks after the warranty expires, our customer service department can still repair your motor powered vehicle. However, you will have to pay for the cost of parts and labor along with round-trip shipping to our service center with shipping insurance. Our technicians charge between $25 and $65 per hour for labor on all electric vehicle repairs depending on the area of the country you live in. On the other hand, most probably we can locate for you someone who can repair your vehicle that is near you. Because spare parts are not a problem this should not be an expensive issue. Electric vehicles rarely break down. Whatever the case, SKEUTER will always try to assist you as much as it possibly can in resolving your problems and your needs.
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